Accessibility statement for the UK Government LAQM Support Website

This accessibility statement applies to the UK Government LAQM Support Website at https://www.laqm.defra.gov.uk

This website is run by Bureau Veritas UK in partnership with ExtraDigital on behalf of the Department for Environment Food & Rural Affairs. We want as many people as possible to be able to use this website. For example, that means you should be able to:

We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

Feedback and contact information

If you need any part of this service in a different format like large print, audio recording or braille, email laqmhelpdesk@bureauveritas.com
We’ll aim to get back to you within 2 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email laqmhelpdesk@bureauveritas.com

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Department for Environment Food & Rural Affairs (Defra) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

How we tested this website:

We last tested this website for accessibility issues in July 2021.
We used manual and automated tests to look for issues such as:

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some of our PDFs and Word documents published after 23 September 2018 are not fully accessible. By December 2021, we plan to fix these.

Disproportionate burden

After conducting an assessment, we have determined that it would be a disproportionate burden to ensure that all the excel spreadsheets currently hosted on this website are compliant with the accessibility requirement. In part, this is because these spreadsheets have been formatted to enable data entry by users in a specific way and function as calculation tools. We have considered the audience of these spreadsheets and how they are used as well as the estimated costs and benefits.

Content that’s not within the scope of the accessibility regulations

Some of our older PDFs, word documents and excel spreadsheets don’t meet accessibility standards. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

What we’re doing to improve accessibility

We plan to regularly review and check the accessibility of this website.

Preparation of this accessibility statement

This statement was prepared on 28th July 2021.

This website was last tested in July 2021. The test was carried out by the accessibility and development team at ExtraDigital. We used the WAVE Web Accessibility Evaluation Tool and a checklist we created with the help of the ExtraDigital accessibility team. We tested all the website’s pages.